What We Do
Why SMG?
Who We Are
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SMG delivers actionable business intelligence and customer metrics to many of the world’s best-known retail and restaurant brands.

Our unique advantages for multi-unit companies include:
  • Real-time customer feedback
  • Actionable recommendations
  • Expert research
  • Illuminating business insights
  • Customized service improvement tools
And of course, “service” is in our company name. It’s part of the DNA that has made SMG the industry leader.
Click to request a complimentary copy of “Five Things We Learned from Talking to 100 Million People.”